FAQ

Dear customers & campers, thank you for contacting us and considering us as your next campsite. Below are frequently asked questions. If you find any other questions that aren’t mentioned here, kindly contact us directly.
亲爱的露营者，
感谢您的询问，盼望MonQ Land可以成为您下一个露营地点哦 😊
以下是一些常出现的问题供参考。若有任何其他疑问，请直接联系我们。谢谢！

1) Camping price includes all the activities mentioned in the poster?
露营价钱包括了海报上的全部活动吗？
> Yes, no hidden charges. Activities are as farm visit, stingless bee farm visit, obstacle course, river bathing, walk around villages and nature around here.
是的，活动包括农牧参访，银蜂园参访，障碍挑战，河流戏水，和欣赏美景。

2) Does MonQ Land Resort collect cleaning fees?
MonQ 乐园有收清理费吗？
>Yes, We will collect RM100.00 from each group as cleaning fee. The fee is refundable during check-out and if the camping place you used is well maintained and cleaned before leaving.
有的，我们会向每一组征收RM100.00 为清理费。在离开当天场地维持的整洁，将会退还给你们。

3) What amenities/facilities do you offer?
有提供什么设备和设施吗？
> Our place is gated, we provide public toilet, fridge, dining area, common area ,charging point and parking space.
有，我们的场地是有篱笆围护的。我们提供公厕，冰箱，食堂，休闲场地，充电地点及停车场。

4) Do we provide tent rental?
有出租帐篷吗？
> Yes, check out the price in poster. However, we highly encourage campers to bring your own tents and equipment.
有，我们出租的是普通的帐篷（价钱清查寻海报）。不过呢，我们比较鼓励您携带自己的帐篷。

5) Is kitchen and stove included in the package?
有提供厨房和煤气炉吗？
>No, we have designated area for campers to cook your own meal and sink to wash your plates and cutlery.
没有，我们有预备露营者烹饪和碗碟清洗的区域。
>Gas stove with dining set can be rented with the price of RM15.00 per day (3 meals).
出租餐具和煤气炉的费用是RM15.00 一天（3餐）。
>We also have canteen, you can dine in there if you like to.
您也能到食堂去享用餐点。

6) Is your place pet friendly?
可以带宠物吗？
> Yes, you can bring your pet. Owner must make sure that their pet does not harm and disturb others, and required to clean the pet’s faeces.
可以。但饲主必须要确保宠物不会伤害和干扰到其他人，也需要负责处理宠物的排泄物。

1) The accommodations are unique and beautiful (Tube House and others), may I know the price?
这里的住宿很特别，请问价钱如何算？
> Yes sure, we do provide accommodation too. The price is at below.
Age 5 years old above and adults:
Weekday: RM38.00 Weekend: RM48.00
(no meal included, request if needed)
Please visit our website at——–
for room type and facilities.
Age of 4 and below is FOC!
5岁以上和成人：
周日: RM38.00 周末: RM48.00
4岁和以下免费。
（价钱不包括餐点。如果需要，价钱另计）
请浏览我们的面子书查看房间详情。

2) RM88.00 2D1N package (children age of 4 and below is FOC):
RM88.00 2天1夜 配套（4岁和以下免费）
> Yes, we do have this package. It includes accommodation and all types of activities. We highly encourage to have minimum of 10pax for this event.
是的，配套包括住宿和各种活动。我们鼓励至少10人以上的人数参与。

1) Do you have staff staying over during the camping?
工作人员会在营地过夜/看守吗？
> Yes, there will be our staff as long as there is guess staying in our place.
会的。只要有客人到这里，会有工作人员在职的。

2) Is your area safe?
MonQ乐园场地安全吗？
> Yes, our place is gated. But sometimes dogs(harmless) will visit us, just scare the dog away and it will run away.
>There is also monkeys around our place, keep your belongings and food in tent when you are away.
是的，我们的营地有篱笆维护。有时候会有野狗“观光”，只需要把它们吓走就好了。有时候猴子也会来“观光”你们，请把你们的贵重物品和食物放进帐篷里就好了。

🚫 No smoking 禁止吸烟
🚫no drugs allowed 禁止吸毒
🚫no gambling 禁止赌博
🚫no immoral acts allowed 禁止不道德行为
✅Stay away from addiction and enjoy the nature here.
远离各种的瘾，享受大自然和无瘾空间！
😶Do not disturb others or speak loudly after 12am.
凌晨12点后避免打扰别人，小声谈天。
🥴You can drink beers here, but limit yourself and not get drunk.
禁酒是避免酗酒闹事，但不阻止雅兴的小酌。
We want to make this place children friendly, so no drunk drinking to avoid unintended problems.